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FAQ

Frequently asked questions

Quick answers about our products, Cartxis, services, and how to get started.

Products

We build WordPress plugins (Blogibot, ComerIQ, Vaultshift, Layrshift), Bagisto payment gateways (Razorpay, Stripe, PayU), the open-source Cartxis ecommerce platform, and communication tools like WhatsApp API and Social Automation.
Blogibot works with WordPress 6.0+ and integrates natively with the block editor and Yoast SEO. It requires a valid API key for AI content generation.
Yes. Razorpay, Stripe, and PayU gateways support full and partial refunds initiated from the Bagisto admin panel.
Many products offer free tiers or trials. Contact our sales team for enterprise evaluations and custom licensing.

Cartxis

Yes. Cartxis is MIT licensed — you get full source code access, no vendor lock-in, and a growing community of contributors.
Absolutely. Cartxis is API-first — build any frontend with React, Vue, mobile apps, or custom storefronts.
Cartxis includes reference web and mobile applications you can customize and deploy for your brand.

Services

Absolutely. We provide website design, mobile app development, digital marketing, plugin integration, and ongoing maintenance for businesses of all sizes.
We are based in New Delhi, India, and serve clients worldwide since 2005.
Timeline varies by scope — a landing page may take 2–4 weeks, while a full ecommerce build can take 8–12 weeks. We provide estimates after discovery.
Yes. Our Maintenance & Support service covers updates, monitoring, backups, and priority support.

Billing & Support

We accept credit cards, UPI, netbanking, and payment gateways including Razorpay, Stripe, and PayPal.
Click Get started to explore products, download Cartxis for free, or contact our sales team for a free consultation.
We respond to support enquiries within one business day. Priority support is available for maintenance clients.
Refund policies vary by product. Contact support for specific terms on plugins, services, and subscriptions.

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Contact our team for product demos, pricing, or custom project enquiries.